How to update the service when the "Update Service" option is not available?
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Article ID: KB0078706
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Updated On:
Products
Versions
Spotfire Server
All Supported Versions
Description
The following procedure can be helpful when there is no "Update Service" option under "Nodes & Services" after installing the earlier versions of the spk files, than the ones currently being used in the deployment area.
Environment
All supported environments
Resolution
Steps to update the service in that case:
1) Login to the Spotfire Admin UI using the administrator account and browse to "Deployments & Packages".
2) Select the 'Deployment Area' that needs to be updated with the latest packages(spk/sdn).
3) Clear the deployment area by clicking on "Clear area".
4) Upload all the spk/sdn files to be used in the area.
5) Save the deployment area.
6) Browse to "Nodes & Services", select the updated node and click "Update Service" option.
Issue/Introduction
The following procedure can be helpful when there is no "Update Service" option under "Nodes & Services" after installing the earlier versions of the spk files, than the ones currently being used in the deployment area.