There may be a need to export and save the technical details of the Statistica installation, licensing and supporting system information.

 

Prerequisite: NET Framework 3.5 (includes .NET 2.0 and 3.0)  See https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10

The Statistica System Analyzer is a utility that will read and save the technical details of your Statistca installation, licensing and supporting system information to a text file. 

First,  download the attachment, then right-click and select "Rename".  Then change the _xe to a .exe, or executable file.  Then right-click on the executable file and select "Run as administrator" to launch the System Analyzer. 

To use the Statistica System Analyzer, click the ‘Begin’ button to start the scan. After the scan is finished, click ‘Save Results’ to save the text file (named StatSoftSystemAnalyzerResults.txt).  Provide the text file to TIBCO Statistica Technical Support.  If further assistance is required, create a case here.  

Note:  None of the check mark boxes need to be checked to the right in the analyzer dialog, just click the 'Begin' button.