How to view and download the Statistica service log ?

How to view and download the Statistica service log ?

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Article ID: KB0073669

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Updated On:

Products Versions
Spotfire Statistica 13.6 and higher
Spotfire Server 10.3 and higher

Description

This article only applies if Statistica service is used with Spotfire as described in : https://support.tibco.com/s/article/How-to-deploy-the-TIBCO-Data-Science-Service-Statistica-Service-for-TIBCO-Spotfire

PREREQUISITES
1. TIBCO Spotfire Server 10.3 or higher with administrator permissions.
2. Statistica service installed as detailed in the referenced article above.

Issue/Introduction

How to view and download the Statistica service log ?

Resolution

1. Login to the Spotfire Server Administration Console with administrator credentials.
2. Click on Nodes and Services.
3. Select the Statistica Service and click on the name of the service instance.
4. Click on View Diagnostics and logs and then click on View Logs
5. If this file needs to be further diagnosed, the file may be downloaded with "Download full log file"

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6. From the drop down list, also pick the Statistica-service-*.log file and download the file.

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7. The files are typically named Statistica-service-*.log and "service-*.log" and is stored in the user profile's downloads directory.





 

Additional Information

https://support.tibco.com/s/article/How-to-deploy-the-TIBCO-Data-Science-Service-Statistica-Service-for-TIBCO-Spotfire