I recently added a certificate to my strong truststore file, but am seing an error "Unable to load strong truststore file" in the logs.
Article ID: KB0082841
Updated On:
| Products | Versions |
|---|---|
| TIBCO Data Virtualization | 7.0.0 and higher |
Description
This article discusses the error message "Unable to load strong truststore file".
Issue/Introduction
I recently added a certificate to my strong truststore file, but am seing an error "Unable to load strong truststore file" in the logs.
Resolution
To troubleshoot this error, carry out the following steps.
(1) Does your strong truststore file have READ permissions?
If the TIBCO Data Virtualization server is not able to read the file, it will not be able to load the certificate.
(2) Are you able to find your certificate in the truststore file?
Use the keytool utility to verify that your truststore file contains the certificate. The utility is located under INSTALL_DIR/jre/bin.
Example
keytool -list -keystore cis_server_truststore_strong.jks
Enter keystore password: changeit
Keystore type: JKS
Keystore provider: SUN
Your keystore contains 79 entries
digicertassuredidrootca, Jan 7, 2008,…
(1) Does your strong truststore file have READ permissions?
If the TIBCO Data Virtualization server is not able to read the file, it will not be able to load the certificate.
(2) Are you able to find your certificate in the truststore file?
Use the keytool utility to verify that your truststore file contains the certificate. The utility is located under INSTALL_DIR/jre/bin.
Example
keytool -list -keystore cis_server_truststore_strong.jks
Enter keystore password: changeit
Keystore type: JKS
Keystore provider: SUN
Your keystore contains 79 entries
digicertassuredidrootca, Jan 7, 2008,…
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