Installation of TIBCO Data Virtualization Server may fail with a "Error installing the vcredist.exe" error
Article ID: KB0074837
Updated On:
| Products | Versions |
|---|---|
| TIBCO Data Virtualization | 8.3 |
Description
| Problem running post-install step. Installation may not complete correctly. Error installing the vcredist.exe |
Issue/Introduction
Environment
Resolution
Root cause: The VC++ redistributable software is required by the TDV Server when installing it on a Windows platform. If you run into this issue, follow these steps to fix it before attempting another TDV Server installation.
1. Stop your TDV Server or TDV Business Directory installation.
2. Ensure there are no “vcredist” processes running in “Task Manager”.
3. Ensure there are no software updates going on for VC++ Redistributable packages. If there are any, then let it complete and reboot the system
4. Download “Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660" from https://support.microsoft.com/en-us/help/3179560/update-for-visual-c-2013-and-visual-c-redistributable-package.
5. Open a cmd.exe with “Run As Administrator” privilege.
6. Run the following command: vcredist_x64.exe /install /passive /norestart
7. On Windows, open “Add & Remove Programs”. Then search for “Microsoft Visual C++”. You should now see a 2013 entry.
8. Rerun the TDV Server or TDV Business Directory installation.
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