Installing WebPlayer Service in Admin UI fails with errors, such as: "The machine contains more than 100 valid root certificates (278)".

Installing WebPlayer Service in Admin UI fails with errors, such as: "The machine contains more than 100 valid root certificates (278)".

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Article ID: KB0083230

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Updated On:

Products Versions
Spotfire Web Player 7.5.x and later

Description

Installing WebPlayer Service in Admin UI fails with errors, such as:

"The machine contains more than 100 valid root certificates (278)".

 
 

Issue/Introduction

Installing WebPlayer Service in Admin UI fails with errors, such as: "The machine contains more than 100 valid root certificates (278)".

Resolution

Make sure the Spotfire Server and Spotfire Node Manager are installed on a supported operating system.

These errors are common on a Windows 7 machine. The reason is that the list of trusted Certification Authorities on the machine is large. If these are installed on a supported operating system, then reduce the number of trusted CA certificates as described at the following URL.
 
https://support.microsoft.com/en-us/kb/2801679

Additional Information

https://support.microsoft.com/en-us/kb/2801679