Installing WebPlayer Service in Admin UI fails with errors, such as: "The machine contains more than 100 valid root certificates (278)".
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Article ID: KB0083230
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Updated On:
Products
Versions
Spotfire Web Player
7.5.x and later
Description
Installing WebPlayer Service in Admin UI fails with errors, such as:
"The machine contains more than 100 valid root certificates (278)".
Issue/Introduction
Installing WebPlayer Service in Admin UI fails with errors, such as: "The machine contains more than 100 valid root certificates (278)".
Resolution
Make sure the Spotfire Server and Spotfire Node Manager are installed on a supported operating system.
These errors are common on a Windows 7 machine. The reason is that the list of trusted Certification Authorities on the machine is large. If these are installed on a supported operating system, then reduce the number of trusted CA certificates as described at the following URL.