LDAP Error: No such address or other socket error.

LDAP Error: No such address or other socket error.

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Article ID: KB0078966

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Updated On:

Products Versions
Spotfire Data Science 6.4

Description

Unable to enable LDAP authentication for TIBCO Spotfire Data Science with the following error on the web UI while trying to add a new person to the TIBCO Spotfire Data Science's instance. 

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LDAP Error: No such address or other socket error.

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Issue/Introduction

Unable to enable LDAP authentication for TIBCO Spotfire Data Science

Environment

Linux

Resolution

Please make sure that the ldap.properties file is configured with the correct hostname, port number, bind username, bind password, and the base.  

The default location of ldap.properties is 

/usr/local/chorus/shared
 

Additional Information

Review the TSDS documentation for more information about configuring LDAP authentication