Library import operation fails with the message "At least one of the export file parts seems to be missing"

Library import operation fails with the message "At least one of the export file parts seems to be missing"

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Article ID: KB0076193

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Updated On:

Products Versions
Spotfire Server 7.11 and Higher

Description


The library import operation errors out with the following message in the user interface dialog box:
 
 At least one of the export file parts seems to be missing

User-added image

And the following stack trace gets logged in the Impex log file:
 
 10.160.217.128 6 enelx_admin [2020-02-03T07:31:15,866-0300] "jobid:a81bd026-a932-49ac-976c-d7c188de81a1, Failed to extract" java.io.IOException: No space left on device 	at java.io.FileOutputStream.writeBytes(Native Method) ~[?:1.8.0_231] 	at java.io.FileOutputStream.write(FileOutputStream.java:326) ~[?:1.8.0_231] 10.160.217.128 6 enelx_admin [2020-02-03T07:31:16,542-0300] "jobid:a81bd026-a932-49ac-976c-d7c188de81a1, Problem importing" com.spotfire.ws.library.StorageException: ILLEGAL_ARGUMENT, At least one of the export file parts seems to be missing 	at com.spotfire.ws.library.ImportManager.importFile(ImportManager.java:298) ~[spotfire-server.jar:?] 	at com.spotfire.ws.library.LibraryManagerImpl$ImportThread.run(LibraryManagerImpl.java:2732) ~[spotfire-server.jar:?]

Issue/Introduction

Library import operation fails with the message "At least one of the export file parts seems to be missing"

Environment

All Supported Operating Systems

Resolution

This issue occurs if there is insufficient disk space left on the drive or the partition where the Spotfire Server is installed.  For example, in Windows you can view the drive space in File Explorer and in Linux you can use the below command to check the disk space:
 
 df -k

To resolve this issue, free up space on the disk or partition used by the Spotfire Server by removing unnecessary content and consider adding more disk space to the drive or the partition.