The Account Lockout feature protects TIBCO Scribe® Online user accounts against hackers who attempt to break in by repeatedly trying to guess a user's password.

The system enforced security policy disables a user account after five incorrect password attempts. TIBCO Scribe® Online does not allow that user to log into TIBCO Scribe® Online, even with the correct password for 10 minutes. After 10 minutes the account is enabled and the user can attempt to log in again. If you are still unsuccessful, submit a Case to Support using the Open a Case button at the bottom of the page.

In the TIBCO Scribe® Online Crystal Release, after 5 failed attempts to log into TIBCO Scribe® Online, your account is disabled, but no message is displayed warning you. Wait 10 minutes and try again. (D32039)