Logging into new Cloud trial
Article ID: KB0082249
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud Spotfire | 7.12 |
Description
TIBCO Spotfire is transitioning its Cloud to a new environment, starting with new Trial users. After downloading and installing the Analyst client, the Server URL in the login dialog is pointing to the legacy environment, and must be manually updated.
Environment
Product: TIBCO Spotfire Cloud Trial - registered in 2018
Version: 7.12
OS: Windows 7 and higher
Resolution
Click on the 'Manage Servers' link and edit:
https://spotfire.cloud.tibco.com
to
https://spotfire-next.cloud.tibco.com
Click OK then you will be able to log in.
https://spotfire.cloud.tibco.com
to
https://spotfire-next.cloud.tibco.com
Click OK then you will be able to log in.
Issue/Introduction
New Cloud trials display previous Server URL
Feedback
Yes
No
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