MAS Task set fails with error: Failed to Initialize WinWrap Basic Object

MAS Task set fails with error: Failed to Initialize WinWrap Basic Object

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Article ID: KB0083430

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Updated On:

Products Versions
Spotfire Statistica 12.7,13.1,13.0,12,12.6,12.5 SP1,12 SP3,12 SP2,12.0A,12 SP1

Description

MAS Taskset fails with error: Failed to Initialize WinWrap Basic Object. The event logs for MAS also the error "Failed to Initialize WinWrap Basic Object"

Cause: This usually indicates that the Winwrap.ocx file isn't registered correctly. 

Issue/Introduction

MAS Task set fails with error: Failed to Initialize WinWrap Basic Object

Environment

Windows

Resolution

To resolve the above error: 
 
1) Remote into the MAS server as user with Administrator permissions
 
2) Open Command prompt as an Administrator ( Right click the command prompt shortcut and select “Run as Administrator")
 
3) Change the directory to Statistica Install directory ( For example: cd D:\Program Files\Statistica\Statistica 13)
 
4) Run this command : Regsvr32 wb9ent64.ocx 
 
5) Restart the MAS service

Additional Information

Legacy Article ID: 211622