Machine waken up by Spotfire Analyst

Machine waken up by Spotfire Analyst

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Article ID: KB0075949

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Updated On:

Products Versions
Spotfire Analyst 7.10 and Below

Description

Spotfire Analyst Wakes up user's machine when set in sleep Mode.
Below is from the event viewer logs

===================
Log Name:      System
Source:        Microsoft-Windows-Power-Troubleshooter
Date:            2018/03/01 9:00:51
Event ID:      1
Task Category: None
Level:         Information
Keywords:     
User:          LOCAL SERVICE
Computer:       computername.com
Description:
The system has returned from a low power state.

Sleep Time: ‎2018‎-‎02‎-‎28T23:59:45.728711700Z
Wake Time: ‎2018‎-‎03‎-‎01T00:00:50.030400900Z

Wake Source: Power Button
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Power-Troubleshooter" Guid="{CDC05E28-C449-49C6-B9D2-88CF761644DF}" />
    <EventID>1</EventID>
    <Version>1</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2018-03-01T00:00:51.434403400Z" />
    <EventRecordID>462257</EventRecordID>
    <Correlation ActivityID="{F9318BA6-AF4B-4D35-AF12-3B9BDB249915}" />
    <Execution ProcessID="1644" ThreadID="7356" />
    <Channel>System</Channel>
    <Computer>computername.com</Computer>
    <Security UserID="S-1-5-19" />
  </System>
  <EventData>
    <Data Name="SleepTime">2018-02-28T23:59:45.728711700Z</Data>
    <Data Name="WakeTime">2018-03-01T00:00:50.030400900Z</Data>
    <Data Name="SleepDuration">3888</Data>
    <Data Name="WakeDuration">528</Data>
    <Data Name="DriverInitDuration">294</Data>
    <Data Name="BiosInitDuration">279</Data>
    <Data Name="HiberWriteDuration">0</Data>
    <Data Name="HiberReadDuration">0</Data>
    <Data Name="HiberPagesWritten">0</Data>
    <Data Name="Attributes">24604</Data>
    <Data Name="TargetState">4</Data>
    <Data Name="EffectiveState">4</Data>
    <Data Name="WakeSourceType">5</Data>
    <Data Name="WakeSourceTextLength">7</Data>
    <Data Name="WakeSourceText">generic</Data>
    <Data Name="WakeTimerOwnerLength">92</Data>
    <Data Name="WakeTimerContextLength">0</Data>
    <Data Name="WakeTimerOwner">\Device\HarddiskVolume2\Users\0020214230\AppData\Local\TIBCO\Spotfire\x.x.x\Spotfire.Dxp.exe</Data>
    <Data Name="WakeTimerContext">
    </Data>
  </EventData>
</Event>

Cause:
Due to bug in Data Function and fixed in 7.11

Issue/Introduction

Machine waken up by Spotfire Analyst when set in the Sleep Mode

Resolution

Check if there are any waketimers using the below command

powercfg -waketimers

- ​Disable the wakeup timer as mentioned at the below link

https://www.howtogeek.com/122954/how-to-prevent-your-computer-from-waking-up-accidentally/

Find >> Disable Wake Timers and Scheduled Tasks >> disable from power options.

Additional Information

https://www.howtogeek.com/122954/how-to-prevent-your-computer-from-waking-up-accidentally/