Mashery Oauth calls are failing with 400 Bad Request/400_Bad_Request_Proxy

Mashery Oauth calls are failing with 400 Bad Request/400_Bad_Request_Proxy

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Article ID: KB0079676

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Updated On:

Products Versions
TIBCO Cloud API Management -

Description

If the customer is new to Oauth Service and has not used Oauth previously. Possibility is user “MasheryInternalOAuth2” was never enabled or if customer has used Oauth in past but stopped suddenly. If this user "MasheryInternalOAuth2"  is disabled unknowingly Oauth will stop working.

Issue/Introduction

Mashery Oauth calls are failing with 400 Bad Request/400_Bad_Request_Proxy

Resolution

Please confirm if the user “MasheryInternalOAuth2” is enabled in the Mashery Dashboard Console Manage->Users.

If this user is disabled, it turns off the OAuth feature for the whole area.