NetSuite Connector Error in Mapping ‘field country’
Article ID: KB0078242
Updated On:
| Products | Versions |
|---|---|
| TIBCO Scribe Online | NA |
Description
When mapping the contact address from HubSpot to NetSuite, the map is skipping the Create block. When run in Debug, the following error is returned:
Result.ErrorDescription: An unexpected error occurred.
Result.ErrorDetail: The following error has occurred in the NetSuite Connector: The value ‘TZ’ is not valid for ‘country’
Resolution
The NetSuite Connector expects the country field to be in the format _countryName, where there is always an underscore before the name. For this example, mapping the value “_tanzania” successfully created the contact address in NetSuite.
Reference the NetSuite Connector Help for additional information.
In the Standard Entities section, see the information on the ContactAddress and CustomerAddress entities:
Reference the NetSuite Connector Help for additional information.
In the Standard Entities section, see the information on the ContactAddress and CustomerAddress entities:
- country — The value must be in the form _countryName (case-sensitive). For example, _unitedStates or _france. Scribe recommends using Lookup Functions when mapping this field.
Issue/Introduction
Mapping the 2 character country code in the HubSpot to NetSuite contact address integration results in error: Error in mapping ‘field country’ for Operation ‘Create’
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