Netrics server can't start in IPV4 LAN network

Netrics server can't start in IPV4 LAN network

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Article ID: KB0084351

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Updated On:

Products Versions
TIBCO MDM 9.x

Description

The out-of-the-box script to start Netrics server does not work for IPV4 LAN network.

Issue/Introduction

Netrics can not be started with the error "ipc_init_server - socket: Address family not supported by protocol (97)" .

Environment

Product: TIBCO MDM 9.x Operating System: All OS supported by MDM Database: All databases supported by MDM App server: All app servers supported by MDM

Resolution

The issue is resolved if the "-u 4" parameter is added in the Netrics startup script netricsServer.sh:
 
startServer(){
 
collectInputs
if [ "$ipaddr" = '' ]
then
$MQ_HOME/../../tps/5.2/server/bin/TIB_tps_server* -u 4 -p $port
echo "Netrics server started successfully on specified port: $port without any authorized clients IP addresses"
 
    else
$MQ_HOME/../../tps/5.2/server/bin/TIB_tps_server* -u 4 -p $port "$ipaddr"
echo "Netrics server started successfully on specified port: $port and with authorized clients IP addresses: $ipaddr"
fi
    exit
}

Additional Information

N/A