Network analytics Error : Cannot open local storage

Network analytics Error : Cannot open local storage

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Article ID: KB0082112

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Updated On:

Products Versions
Spotfire Statistica 13.0 and later versions

Description

Browsing to Network analytics URL : http://[SERVERNAME]:2480/index.html#/login throws an error : "Cannot open local storage '[Statistica_Install_Folder]/Network Analytics/databases/_SAppInfo' with mode =rw

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Cause: This error indicates that the folders in the specified network analytics location are set to read-only. 

Issue/Introduction

Network analytics Error : Cannot open local storage

Environment

Windows

Resolution

1. Login to Network Analytics Server as Administrator

2. Browse to : [STATISTICA_INSTALL_FOLDER]\Network Analytics\databases (Default: C:\Program Files\[Folder]\Statistica 13\Network Analytics\databases )

3. Right click on _sAppInfo and click on properties. Disable the Read-only check box and click Apply. Choose OK to recursively apply this to all child folders. 
 

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3. Step 2 might need to be repeated for all folders in the folder (such as Auto_insurance_claims,Brute_force,etc ) if you see errors such as below while trying to open a database from Network Analytics :

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NOTE: Alternative to step 2&3, you may also disable read-only from the folder properties for databases and recursively apply to all all child folders.