New installation of MDM and server start throws error SEC-5501: Cannot authenticate credentials with user name GLOBAL, domain ZZ
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Article ID: KB0070671
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Updated On:
Description
During the fresh installation of MDM, when we deploy the ECM.ear and start the server, it throws error
CFG-6011: Error while reading in FileWatcher config file = C:\TIBCO912\mdm\9.1\config\FileWatcher.xml
Cannot authenticate credentials with user name GLOBAL, domain ZZ
Code: JAV-8013: Class com.tibco.mdm.integration.messaging.FileWatcher initialization failed. Verify installation configuration. Property file and properties used are: <PropertyManager: BEGIN>
This is because by default the FileWatcher.xml with MDM installation comes with below dataset but the user name GLOBAL, domain ZZ is not present in the MDM database.
<DataSet type="single">
<Name>Purge</Name>
<Credential domain="ZZ">
<Identity>GLOBAL</Identity>
</Credential>
<Action>Purge</Action>
<RetentionUOM>MONTH</RetentionUOM>
<RetentionUnits>6</RetentionUnits>
<URIInfo scheme="local">
<Relative>MQ_COMMON_DIR</Relative>
<URI>/Work/purge</URI>
</URIInfo>
</DataSet>
Issue/Introduction
When we first install MDM, deploy the ear in application server and start the server, it throws error SEC-5501: Cannot authenticate credentials with user name GLOBAL, domain ZZ
Environment
OS: Linux, Windows
Resolution
The solution for this is comment out the DataSet in FileWatcher.xml file located at %TIBCO_HOME%\config and restart the server. Sample attached.
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