TIBCO Spotfire Node Manager trust fails with the error "Response is unreliable: its validity interval is out-of-date"

TIBCO Spotfire Node Manager trust fails with the error "Response is unreliable: its validity interval is out-of-date"

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Article ID: KB0074826

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Updated On:

Products Versions
Spotfire Server 7.5 and higher

Description

The Node Manager is either offline or the trust fails. The following error is returned in the <Node Manager>\nm\logs\nm.log file.

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Response is unreliable: its validity interval is out-of-date; nested exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: Response is unreliable: its validity interval is out-of-date
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Issue/Introduction

Failure to trust a Node Manager or an offline Node Manager with the error "Response is unreliable: its validity interval is out-of-date" can be caused by a time difference between the TIBCO Spotfire Server and the Node Manager Server

Resolution

Cause: This is generally caused due to time differences between the Spotfire Server and the Node Manager Server.

Update the time on both the Spotfire Server and the Node Manager server to have the same time stamp. Please note that the UTC timestamp should be the same on both the servers.