Node service fails to read version info for installed packages
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Article ID: KB0079154
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Updated On:
Products
Versions
Spotfire Web Player
Spotfire Server 7.9
Description
When, in Server Admin UI > Nodes & Services, adding a new service on an upgraded Node Manager it says "None" under "Installed version". Under "Available version" it says the just installed version, as an example for 7.9: 31.0.11202.3426. This is due to the re-use of DB between versions.
Resolution
This is a defect and is fixed in Spotfire Server 7.9 HF-002.
Issue/Introduction
The list of packages show "None" for Installed version of the service (Web Player or Automation Services).