| Products | Versions |
|---|---|
| TIBCO BusinessWorks ProcessMonitor | 3.1.0 |
After TIBCO BusinessWorks ProcessMonitor Software server upgrade from “3.0.1.3” to “3.2.0.11” version following issue was observed: the below items were disappeared from the left menu: - Technical View - Business View - Tasks Only “Administration” tab was accessible .
Please follow the below steps to resolve the issue: 1- Start “BusinessWorks ProcessMonitor” 3.2.0.1 webapp without any “njams.minimal.config.properties” file 2- Log in to BusinessWorks ProcessMonitor GUI using “Administrator/Administrator” credentials 3- Configure the JDBC connection and saved the settings. The GUI may take a long time to load. 4- While the GUI was still busy, stop Apache Tomcat 5- Apply TIBCO BusinessWorks ProcessMonitor Software [3.2.0] hotfix 11 (by extracting the package inside Apache “webapps” folder and replacing files) 6- Start tomcat 7- Log on to BusinessWorks ProcessMonitor GUI as “Administrator/Administrator” again 8- Configure the JDBC connection and saved the settings again. This time the GUI responded correctly. 9- Log off from TIBCO BusinessWorks ProcessMonitor Software GUI 10- Log on to BusinessWorks ProcessMonitor GUI using “admin” user (a user which is configured in DB). => Using “admin” user, all the menu tabs are accessible from BusinessWorks ProcessMonitor GUI (“Technical View”, BusinessView”, “Tasks”, “Administration”)
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