Password not working while performing operations in Nimbus Author client like Unlock Draft, Promote map, etc.

Password not working while performing operations in Nimbus Author client like Unlock Draft, Promote map, etc.

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Article ID: KB0071825

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Updated On:

Products Versions
TIBCO Nimbus Applicable to all versions

Description

Users get an error while performing operations in Nimbus where the password is required as the Password is incorrect but Nimbus Login works without any issues.

Issue/Introduction

This KB will help when users are able to login into Nimbus but Password doesn't work in Nimbus when they are trying to perform some operations.

Environment

Test

Resolution

This scenario mainly occurs after copying the PR to another folder for testing Migration or backup and the User disables the LDAP from the Ldap config file.

Please enable the LDAP from the config by setting 'UseLDAP' to 1 to resolve this issue.

Additional Information

UseLDAP
Ldap config
Incorrect Password