Procedures are not listed in the iProcess Workspace (Windows) Client

Procedures are not listed in the iProcess Workspace (Windows) Client

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Article ID: KB0083395

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Updated On:

Products Versions
TIBCO iProcess Engine (Oracle) All versions
TIBCO iProcess Engine (DB2) All versions
TIBCO iProcess Workspace (Windows) All versions

Description

The iProcess workapce (windows) Client connects and logs on to the iProcess engine.
The user and group queues are displayed and workitems are present it the queues.
The procedures are not listed in the client.

The output from the iProcess command "pist -p" lists procedures - however these are not seen in the iProcess Workspace (WIndows) Client.

Issue/Introduction

Procedures are not listed in the iProcess Workspace (Windows) Client

Environment

TIBCO iProcess Engine (Oracle) AIX TIBCO iProcess Workspace (Windows) Client on Windows 7

Resolution

Debug was enabled in the iProcess Worksapce (Windows)Client as per Article 000015334

The client debug file included the line:
171023172412.814442:S001: sal_pmgr_findshortcut (): failed to find start GUID '' in slist
indicating that the GUID was not available in iProcess.

This was confimed by runnig the iProcess comand:
    swadm show_procedures

The GUI for each library and procedure are help in the iProcess databse table PM_OBJECTS
The table was empty with zero rows.
The iProcess Workspace (Windows) Client was unbale to retrieve the procedure list.

Resolution is to populate the PM_OBJECTS either from a databse backup or by manaully populating the PM_OBJECTS table as per article 000015334