How to configure RMS server to enable eMail notifications (worklist) for gmail accounts?
Article ID: KB0076816
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessEvents Enterprise Edition | 5.x |
Description
Some additional configuration steps are required to enable eMail notifications for a gmail account in WebStudio (commit, approve, reject items from worklist).
Issue/Introduction
How to configure RMS server to enable eMail notifications (worklist) and for gmail accounts
Environment
All Operating Systems
Resolution
1.)
Update gmail account properties and enabled security permission
"Access from less secure apps" (https://www.google.com/settings/security/lesssecureapps). If you do not enable this option you will receive Bad Credentials error in RMS log and email notification will not work.
Please discuss with your team internally to see if this setting is acceptable in your organization and if you comply with all your company level email account setting standards.
2.)
Three additional mail properties required "ws.notify.prop.mail.smtp.starttls.required", "ws.notify.prop.mail.smtp.starttls.enable" and "ws.notify.prop.mail.smtp.ssl.trust"
eg:
replace <eMailAccount> and <password> with valid gMail account and password
<property-group comment="" name="Notify">
<property name="ws.notify.mail.domain" type="string" value="gmail.com"/>
<property name="ws.notify.enabled" type="boolean" value="true"/>
<property name="ws.notify.file.location" type="string" value="C:/tibco/be/5.5/rms/config/notify/UserNotify.Ids"/>
<property name="ws.notify.ldap.userNotifyIdAttr" type="string" value="userPrincipalName"/>
<property name="ws.notify.impl.class" type="string" value="com.tibco.be.ws.notification.impl.EmailNotification"/>
<property name="ws.notify.context.impl.class" type="string" value="com.tibco.be.ws.notification.impl.EmailNotificationContext"/>
<property name="ws.notify.message.template.file" type="string" value="C:/tibco/be/5.5/rms/config/notify/message.stg"/>
<property name="ws.notify.mail.receiver.cc.emails" type="string" value=""/>
<property name="ws.notify.prop.MAIL_PROTOCOL" type="string" value="smtp"/>
<property name="ws.notify.prop.MAIL_SERVER_HOST" type="string" value="smtp.gmail.com"/>
<property name="ws.notify.prop.MAIL_SERVER_PORT" type="string" value="587"/>
<property name="ws.notify.prop.SENDER_EMAIL" type="string" value="<eMailAccount>@gmail.com"/>
<property name="ws.notify.prop.SENDER_USERNAME" type="string" value="<eMailAccount>@gmail.com"/>
<property name="ws.notify.prop.SENDER_PASSWORD" type="string" value="<password>"/>
<property name="ws.notify.prop.mail.smtps.auth" type="string" value="true"/>
<property name="ws.notify.prop.mail.smtp.starttls.required" type="string" value="true"/>
<property name="ws.notify.prop.mail.smtp.starttls.enable" type="string" value="true"/>
<property name="ws.notify.prop.mail.smtp.ssl.trust" type="string" value="smtp.gmail.com"/>
<property name="ws.notify.prop.mail.smtps.ssl.enable" type="string" value="false"/>
</property-group>
Update gmail account properties and enabled security permission
"Access from less secure apps" (https://www.google.com/settings/security/lesssecureapps). If you do not enable this option you will receive Bad Credentials error in RMS log and email notification will not work.
Please discuss with your team internally to see if this setting is acceptable in your organization and if you comply with all your company level email account setting standards.
2.)
Three additional mail properties required "ws.notify.prop.mail.smtp.starttls.required", "ws.notify.prop.mail.smtp.starttls.enable" and "ws.notify.prop.mail.smtp.ssl.trust"
eg:
replace <eMailAccount> and <password> with valid gMail account and password
<property-group comment="" name="Notify">
<property name="ws.notify.mail.domain" type="string" value="gmail.com"/>
<property name="ws.notify.enabled" type="boolean" value="true"/>
<property name="ws.notify.file.location" type="string" value="C:/tibco/be/5.5/rms/config/notify/UserNotify.Ids"/>
<property name="ws.notify.ldap.userNotifyIdAttr" type="string" value="userPrincipalName"/>
<property name="ws.notify.impl.class" type="string" value="com.tibco.be.ws.notification.impl.EmailNotification"/>
<property name="ws.notify.context.impl.class" type="string" value="com.tibco.be.ws.notification.impl.EmailNotificationContext"/>
<property name="ws.notify.message.template.file" type="string" value="C:/tibco/be/5.5/rms/config/notify/message.stg"/>
<property name="ws.notify.mail.receiver.cc.emails" type="string" value=""/>
<property name="ws.notify.prop.MAIL_PROTOCOL" type="string" value="smtp"/>
<property name="ws.notify.prop.MAIL_SERVER_HOST" type="string" value="smtp.gmail.com"/>
<property name="ws.notify.prop.MAIL_SERVER_PORT" type="string" value="587"/>
<property name="ws.notify.prop.SENDER_EMAIL" type="string" value="<eMailAccount>@gmail.com"/>
<property name="ws.notify.prop.SENDER_USERNAME" type="string" value="<eMailAccount>@gmail.com"/>
<property name="ws.notify.prop.SENDER_PASSWORD" type="string" value="<password>"/>
<property name="ws.notify.prop.mail.smtps.auth" type="string" value="true"/>
<property name="ws.notify.prop.mail.smtp.starttls.required" type="string" value="true"/>
<property name="ws.notify.prop.mail.smtp.starttls.enable" type="string" value="true"/>
<property name="ws.notify.prop.mail.smtp.ssl.trust" type="string" value="smtp.gmail.com"/>
<property name="ws.notify.prop.mail.smtps.ssl.enable" type="string" value="false"/>
</property-group>
Additional Information
gMail, RMS, notification
Feedback
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