Receiving "The database file is larger than the configured maximum database size" error within TIBCO Cloud Integration - Connect agent logs
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Article ID: KB0072832
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TIBCO Cloud Integration - Connect ( Scribe )
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Description
The error "The database file is larger than the configured maximum database size" occurs within the TIBCO Cloud Integration - Connect agent logs when the Scribe.sdf file size has grown to reach its maximum limit of 4 GB on the agent.
The Scribe.sdf file is the database that accompanies the TCI Connect Agent. The maximum data storage for the Scribe.sdf database is 4.0 GB. For On-Premise Agents, this file is stored where the Agent is installed under:
Execution history before it is synced up to the cloud
Source data for row failures if the option store source data on the agent is enabled.
Below are the reasons why the Scribe.sdf file may reach its maximum size of 4GB.
Environmental network related issues are causing a slowdown with syncing and offloading records from the Scribe.sdf file to the TIBCO Cloud Integration - Connect cloud database.
An integration process receives many row errors during a single run, causing the Scribe.sdf file to grow in size before it can sync and offload all of the failed record information and data with the TIBCO Cloud Integration - Connect cloud database.
Resolution
To resolve the error "The database file is larger than the configured maximum database size" within the TIBCO Cloud Integration - Connect agent, a new agent must be installed to replace the existing agent receiving the error. Refer to the below documentation on how to install a new on-premise agent.