SDMS Error : Failed to open database.

SDMS Error : Failed to open database.

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Article ID: KB0080941

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Updated On:

Products Versions
Spotfire Statistica -

Description

On a SDMS enabled environment, a user may see the below error from Enterprise manager : Authentication failed: HRESULT :80131501 Description : SOAP Server Application Faulted. SDMS Error information HRESULT :800706bf Description : Failed to open database

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or from Data Entry observe "An unexpected error occurred in Populate Tree" HRRESULT: 80131501 Description : Failed to open database

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Issue/Introduction

This article details how the SDMS Error failed to open database can be resolved.

Resolution


This error indicates that the database SDMS is pointing to is either down or inaccessible .  Verify that the SDMS Meta database is accessible to the client seeing the error. 

Additional Information

Refer to : How to determine SDMS Meta database, if necessary