SSL/TLS 1.0 must be enabled on the SQL server containing the Scribeinternal database in order to establish a connection between the database and the application If TLS1.0/SSL is disabled on the server you may see errors similar to the following:
[Microsoft][ODBC SQL Server Driver][Shared Memory]SSL Security error
or
Failed to initialize the internal database: [08001] SSL Security error ConnectionOpen (SECCreateCredentials()). Connection string Used: 'Data Source=ScribeInternal_NS1; User ID=SCRIBE; Password=********
Enabling TLS 1.0 on the SQL server should resolve the issue.
Issue/Introduction
If TLS 1.0 is disabled on the SQL server containing the scribeinternal database then you may see SSL security errors when trying to use Scribe Insight