Scheduled reports are not being emailed after upgrade to TIBCO LogLogic LMI 4.9.0.x
Article ID: KB0076824
Updated On:
| Products | Versions |
|---|---|
| TIBCO LogLogic Log Management Intelligence | 4.9.0.1, 4.9.0.2 |
Description
You may find that scheduled reports and alerts are not emailing after upgrading to LogLogic LMI 4.9.0.x. This could be a result of the appliance OS not being aware of its proper hostname.
Issue/Introduction
This article explains one solution to why scheduled reports and alerts are not being emailed after upgrading to 4.9.0.x
Resolution
1. Open /etc/hosts
$ vi /etc/hosts
2. Add the hostname and IP address as assigned in the web UI (Administration -> System Settings -> Network tab) to the /etc/hosts file.
Host file should look like:
--------------------------------------------------------
# default IPv4 entries
#
127.0.0.1 localhost localhost.localnet
10.5.1.100 myloglogic01 <--- this is the line getting added
# default IPv6 entries
#
::1 ipv6-localhost ipv6-loopback
fe00::0 ipv6-localnet
ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
10.0.0.11 logapp
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