TIBCO Scribe® Connector For ServiceNow Released

TIBCO Scribe® Connector For ServiceNow Released

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Article ID: KB0078142

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Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) 1

Description

TIBCO Scribe® has released a Connector for ServiceNow to integrate service requests and track resolution progress across systems.

Features include support for the following operations and entities:

Query, Create, Delete, and Update operations are supported for all ServiceNow entities. To access entities other than those listed below, the table names of those entities must be included in the Table Filter field of the ServiceNow connection dialog in Scribe Online.
Default entities include:
  • sc_request
  • sc_request_item
  • incident
NOTE: To access any changes to metadata support, such as new operations, entities, or fields, reset metadata for the Connection. See Resetting Metadata in the TIBCO® Scribe Online Help.

For additional information on this Connector, see TIBCO Scribe® Online Connector For ServiceNow in the TIBCO® Scribe Online Help.

To receive release announcements for this Connector, see Subscribe To Articles, Release Announcements, And Retirement Notices By Product.
 

Issue/Introduction

TIBCO Scribe® has released a Connector for ServiceNow to integrate service requests and track resolution progress across systems.