TIBCO Scribe® Insight Custom Processor Groups are slow to process messages

TIBCO Scribe® Insight Custom Processor Groups are slow to process messages

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Article ID: KB0078261

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Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) -

Description

Issue: When a message to be processed by a Custom Processor Group enters into the ScribeIn queue it will wait for ~30 seconds before being moved into another queue.  When using a Default group messages are processed immediately.

Issue/Introduction

When using Custom Processor Groups messages in the ScribeIn queue wait for ~30 seconds before being processed

Resolution

This is caused because the message dispatch is on a 30 second wait by default for previous load issues.  To change the wait time and process messages faster, please run the following query on the Scribe Internal database.


INSERT INTO [SCRIBEINTERNAL].[SCRIBE].[KSYNC]([SECTION],[KEYNAME],[KEYVALUE])VALUES('MESSAGESERVER','SETTINGS.MESSAGEDISPATCHDELAY','2') 

The '2' at the end of the query is the delay in seconds to wait.  You can change this number if you see too much memory/cCPU is being used when processing messages.