If you are installing TIBCO Scribe® Insight and are getting a message that a reboot is required (even after you have just rebooted), then there are a couple of possible causes. There may be a Windows Update that may not have installed properly and preventing a reboot from being effective in completing the upgrade. Check the Windows Update > View update history for any updates that may have failed and require attention before a reboot will successfully install the update. Second, you may have some orphaned registry keys left over from a previous install or installs.
The existence of the Registry files below may cause this error. Make a backup copy of the Registry and then delete the key(s) listed below. It is common to find just one of the keys listed below. After deleting the keys below, right-click - Run as Administrator on Setup.exe to open the Install Wizard.
Install Wizard - Setup.exe Generates an Error or Popup - A previous program installation was not completed. You need to restart your computer to complete that installation before running TIBCO Scribe® Insight Setup.
If you have already restarted your computer and are still seeing this message, click the link below to view information on how to resolve this issue.