Over the years, TIBCO support engineers have helped customers to run specific scripts which collect very valuable information that refers to both EMS process and OS information, such scripts, e.g. ps_linux.sh, are given to a customer to run constantly or whenever they see problems with the EMS server.

It is worth mentioning that different operating system needs different commands in order to collect such information, I have created this KB article in order to provide a quick way to get access to these scripts.

Linux Script
ps_linux.sh

Solaris Script
ps_solaris.sh

AIX Script
ps_aix.sh

HP
pshp.sh

The mayority of these scripts are run as per example below:

$<script name>.sh <EMS PID> > EMSInformation.txt 2>&1

It is worth mentioning that inside these scripts there is a line that calls in the EMS admin tool:

e.g. tibemsadmin -server tcp://{hostname}:{port} -ignore -script script.txt

Customers will have to modify their script so the tibemsadmin executable is found by the script and they need to create the "feeder" file e.g. script.txt with the ems admin tool commands the TIBCO Engineer needs