Some Spotfire visualizations do not display correctly.
Article ID: KB0083484
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | All supported versions |
Description
Some Spotfire visualizations do not display correctly and may exhibit the following symptoms:
1). Scatter Plot with black ovals (see example in attached file "Scatter.jpg").
2). Line Chart, using Color by, shows no line (see example in attached file "Line_Chart.jpg").
3). 3D Scatter Plot shows no points (see example in attached file "3D_Scatter.jpg").
Cause:
Possible issue with the Display driver settings (especially if you are using NVIDIA display adapter).Issue/Introduction
Some visualizations do not display correctly.
Resolution
Check the NVIDIA driver settings:
- Open the NVIDIA Control Panel. (C:\Program Files\NVIDIA Corporation\Control Panel Client\nvcplui.exe).
- Under 3D Settings, Adjust image setting with Preview. (see example in attached file "NVIDIA_Setting.jpg")
- Use the setting “Let the 3D application decide”.
- Apply the changes.
- Stop and re-start the Spotfire Analyst client.
Additional Information
Also see KB 32639 (“How to troubleshoot hardware acceleration in TIBCO Spotfire”:
http://supportapps.na.tibco.com/ka/000/32639.htm
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