Special character like ÅÄÖÜ retrieved using the MySQL connector, are garbled in TIBCO Spotfire client

Special character like ÅÄÖÜ retrieved using the MySQL connector, are garbled in TIBCO Spotfire client

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Article ID: KB0076542

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Updated On:

Products Versions
Spotfire Analyst 10.6 and lower
Spotfire Web Player 10.6 and lower
Spotfire Business Author 10.6 and lower

Description

When using the Oracle MySQL connector and the data base contains special characters like Å, Ä, Ö, Ü... the characters will not be correct.

See the below screenshot for an example: 

User-added image

Resolution

This issue is addressed in the following hotfixes:

-10.3.2 HF-009
-10.6 HF-002

Please see the following page for hotfix information:

https://community.tibco.com/wiki/list-hotfixes-tibco-spotfire-clients-analyst-web-player-consumerbusiness-author-and-automation

Issue/Introduction

Special character like ÅÄÖÜ retrieved using the MySQL connector, are garbled in TIBCO Spotfire client

Additional Information

TIBCO defect ID: TSDC-5924, TSDC-5925