Spotfire Analyst crash when changing pages and filtering.
Article ID: KB0076271
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | 10.3, 10,4, 10,5, 10.6, 10.7 |
Description
When working in the client using filtering and switching pages, Spotfire can under rare circumstances crash with an error similar to this in the application event log:
Spotfire.Dxp.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
at System.IO.Directory.DeleteHelper(System.String, System.String, Boolean, Boolean, WIN32_FIND_DATA ByRef)
at System.IO.Directory.Delete(System.String, System.String, Boolean, Boolean)
at Spotfire.Dxp.Application.Insights.DataCorrelation.DataCorrelationInsightModule.<Dispose>b__16_0()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Threading.ThreadHelper.ThreadStart()
Resolution
As a temporary workaround you can also set "Allow background calculations for recommendations" to "No" in Tools> Options > Document.
Issue/Introduction
Additional Information
TS-61891
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