Spotfire Server fails to start. ERROR: (Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed;)
Article ID: KB0082637
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | All Versions |
Description
Description:
Unable to browse the Spotfire server URL (Admin Console). Error in the "Server.log" (\\Spotfire_server_install_dir\tomcat\logs).
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web.context.ContextLoader: Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Symptoms:
When trying to open Spotfire server URL, the following error is reported in the server.log file (\\Spotfire_server_install_dir\tomcat\logs):
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web.context.ContextLoader: Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Caused by: com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Caused by: java.lang.NullPointerException
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Cause:
The account by which Spotfire server service is running does not have sufficient privilege to access the Spotfire server installation directory.
Unable to browse the Spotfire server URL (Admin Console). Error in the "Server.log" (\\Spotfire_server_install_dir\tomcat\logs).
-----------------------------------------------
web.context.ContextLoader: Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Symptoms:
When trying to open Spotfire server URL, the following error is reported in the server.log file (\\Spotfire_server_install_dir\tomcat\logs):
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web.context.ContextLoader: Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed; nested exception is com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
.
.
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Caused by: com.spotfire.server.ServerInitializationException: java.lang.NullPointerException
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Caused by: java.lang.NullPointerException
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Cause:
The account by which Spotfire server service is running does not have sufficient privilege to access the Spotfire server installation directory.
Issue/Introduction
Spotfire Server fails to start. ERROR: (Error creating bean with name 'informationModel' defined in ServletContext resource [/WEB-INF/applicationContext.xml]: Invocation of init method failed;)
Resolution
There are two options to resolve this issue:
Option 1:
Option 1:
Provide access(at least read/write) to the account on the Spotfire server installation directory which is used by the Spotfire server service.
Option 2:
Change the Spotfire server service account to another account which has access (at least read/write) to the Spotfire server installation directory.
Feedback
Yes
No
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