Spotfire User Manual CHM displays no content, showing just the Index page.

Spotfire User Manual CHM displays no content, showing just the Index page.

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Article ID: KB0083083

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Updated On:

Products Versions
Spotfire Analyst 7.0.x and later

Description

Spotfire User Manual CHM displays no content, showing just the Index page.​

 

Resolution

This can happen if the .chm file is blocked on the machine. Once the .chm file is downloaded, right-mouse click on it in Windows Explorer, select Properties, then left-click on Unblock. 

*If the operating system is Windows 8, uncheck the box "Always ask...when opening this file..." when you first open the file. 

Issue/Introduction

Spotfire User Manual CHM displays no content, showing just the Index page.

Additional Information

https://social.msdn.microsoft.com/Forums/en-US/a19a5564-1047-4921-9c8d-c076d25fe44a/unable-to-open-chm-file-in-windows-7?forum=devdocs

http://answers.microsoft.com/en-us/windows/forum/windows_8-files/windows-8-64bit-cant-open-chm-files/7dec5d51-f621-4753-ab13-ea3b59a07cb8?auth=1

https://tibbr.tibcommunity.com/tibbr/#!/messages/129900