TIBCO Spotfire Installed Client has display, layout, or border issues when Windows display scaling is not the default 100%
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Article ID: KB0082603
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Updated On:
Products
Versions
Spotfire Analyst
7.6 to 7.10
Description
When running Windows 7 or Windows 10 with non-default text scaling of 125% or 150%, the embedded browser's devicePixelRatio will be modified causing a number of potential issues.
Dragging splitters to resize visualizatyions does not work.
All Forms based popovers like axis selectors and context menus are in the wrong place.
Layout is does not look the same in the two browser implementations (windowed and off-screen).
Start page layout is not centered.
Dialogs have incorrect spacing/alignment.
See following screenshots for some examples:
Dragging splitters to resize visualizations is offset from the mouse cursor:
The start page layout is off-center:
Dialog elements are not located correctly:
Incorrect spacing in the axis selector:
Resolution
Set the Windows Scaling to 100% or upgrade to TIBCO Spotfire version 7.11 or higher where this is resolved permanently.
Issue/Introduction
The TIBCO Spotfire Installed Client has display, layout, or border issues when the custom text size scale (Windows display scaling) is not 100%