Statistica Concurrent License Manager has missing buttons
Article ID: KB0074413
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 12.0 and above. |
Description
I can access the Concurrent License Manager on the license server but several buttons are missing. How can I fix this?
Cause: Either the install type is a workstation/client or the logged in user does not have administrator permissions.
Resolution
SOLUTION 1
The workstation/client does not have the buttons available as only the Concurrent License Manager installed on the server with the license manager service will show the additional buttons. Therefore login to the server with the license manager service and launch the Concurrent License Manager.
SOLUTION 2
Login as an administrator or have an administrator grant the user administrative rights temporarily. Alternatively, right-click on the Concurrent License Manager and select "Run as administrator." Then the following buttons should be available:
Issue/Introduction
Statistica Concurrent License Manager has missing buttons that should be there. Why don't I see these additional buttons?
Additional Information
Legacy Article ID: 179119
Feedback
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