Statistica Concurrent License Manager has missing buttons

Statistica Concurrent License Manager has missing buttons

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Article ID: KB0074413

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Updated On:

Products Versions
Spotfire Statistica 12.0 and above.

Description

I can access the Concurrent License Manager on the license server but several buttons are missing.  How can I fix this?
 

Concurrent License Manager with missing buttons



Cause: Either the install type is a workstation/client or the logged in user does not have administrator permissions.  

Resolution

SOLUTION 1

The workstation/client does not have the buttons available as only the Concurrent License Manager installed on the server with  the license manager service will show the additional buttons. Therefore login to the server with the license manager service and launch the Concurrent License Manager.

 

SOLUTION 2

Login as an administrator or have an administrator grant the user administrative rights temporarily.  Alternatively, right-click on the Concurrent License Manager and select "Run as administrator." Then the following buttons should be available:
Concurrent License Manager with admin buttons



 

 

 

 

 

Issue/Introduction

Statistica Concurrent License Manager has missing buttons that should be there. Why don't I see these additional buttons?

Additional Information

Legacy Article ID: 179119