Steps to replace EMSA Power Supply Unit
Article ID: KB0083380
Updated On:
| Products | Versions |
|---|---|
| TIBCO Enterprise Message Service Appliance | All |
Description
F64 series switch supports two power supplies that are hot-swap capable. In order for the switch to operate, only one power supply is needed, which allows admin to hot-swap the redundant (if faulty) power supply without having to go through a power down event. If you are looking at the back of the switch, power supply 1 or ps1 is on the left and ps2 is the one on right.
Issue/Introduction
Steps to replace faulty Power Supply in EMSA
Environment
TIBCO EMS Appliance
Resolution
Removing an AC power supply
- Pull the power cord out from the power supply unit which needs to be replaced
- Release the power supply unit from the chassis by pushing and holding the thumb latch to the left and pull the power supply part out of the chassis.
- Hold the power supply with other hand while drawing it out
- If the power supply bay is to remain empty, install a blank power supply filler panel
Installing an AC power supply
- If the power supply bay has a filler panel, remove it from the slot by pushing its thumb latch to the left and pulling the panel out of the chassis.
- Hold the replacement power supply so that the captive screw is on the left and then slide it into the power supply bay.
- Ensure that power supply is fully seated in the bay and slide until the latch clicks.
- Ensure that the power supply is installed into the slot by making sure the thumb latch is engaged.
- Execute 'platform-info-show' cmd from CLI and verify status on both power supplies is 'ok', see sample output below. If switch is part of a Fabric, information from all nodes in fabric is displayed.
CLI > support-enable
CLI > call-nvos
CLI (network-admin@F64) > switch-info-show
- - - -
- - - -
- - - -
ps1-status: ok
ps2-status: ok
Notes:
- If you are using the F64 switch with one power supply, removing that will cause the switch to shut down. If the single power supply is functioning, you can install a new power supply in the second slot (see Installing an AC power supply above).
- If the switch has dual power supplies, it is recommended to connect each power supply to a different source. If a power failure occurs on one source, the chances are more that the second source will survive.
- Pull the power cord out from the power supply unit which needs to be replaced
- Release the power supply unit from the chassis by pushing and holding the thumb latch to the left and pull the power supply part out of the chassis.
- Hold the power supply with other hand while drawing it out
- If the power supply bay is to remain empty, install a blank power supply filler panel
Installing an AC power supply
- If the power supply bay has a filler panel, remove it from the slot by pushing its thumb latch to the left and pulling the panel out of the chassis.
- Hold the replacement power supply so that the captive screw is on the left and then slide it into the power supply bay.
- Ensure that power supply is fully seated in the bay and slide until the latch clicks.
- Ensure that the power supply is installed into the slot by making sure the thumb latch is engaged.
- Execute 'platform-info-show' cmd from CLI and verify status on both power supplies is 'ok', see sample output below. If switch is part of a Fabric, information from all nodes in fabric is displayed.
CLI > support-enable
CLI > call-nvos
CLI (network-admin@F64) > switch-info-show
- - - -
- - - -
- - - -
ps1-status: ok
ps2-status: ok
Notes:
- If you are using the F64 switch with one power supply, removing that will cause the switch to shut down. If the single power supply is functioning, you can install a new power supply in the second slot (see Installing an AC power supply above).
- If the switch has dual power supplies, it is recommended to connect each power supply to a different source. If a power failure occurs on one source, the chances are more that the second source will survive.
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