Support Policy: End of Sale and End of Life Announcement for TIBCO LogLogic® H4 Appliances
Article ID: KB0107257
Updated On:
| Products | Versions |
|---|---|
| TIBCO LogLogic Log Management Intelligence | All H4 SKUs affected |
Description
Please note this notice does not announce the retirement of the following TIBCO product(s) and does not affect the maintenance services for such product(s):
- TIBCO LogLogic® Log Management Intelligence H4R1, H4R2 Appliance models
April 29, 2019
TIBCO hereby announces the End-of-Sale and End-of-Life for TIBCO LogLogic® H4 Appliances as of 11:59 pm Pacific Time on the specified dates. The set of equipment SKU’s for which this announcement applies is also listed below.
- December 31, 2020 - End of Life Date. The last date TIBCO will provide maintenance services for such equipment, including maintenance services for the equipment software.
Affected Equipment SKUs
- TIBCO LogLogic® LX825 Appliance
- TIBCO LogLogic® LX1025 Appliance
- TIBCO LogLogic® LX4025 Appliance
- TIBCO LogLogic® MX3025 Appliance
- TIBCO LogLogic® MX4025 Appliance
- TIBCO LogLogic® ST1025 Appliance
- TIBCO LogLogic® ST2025-SAN Appliance
- TIBCO LogLogic® ST4025 Appliance
Maintenance services for the equipment listed will continue in full force and effect according to the terms of your agreement with TIBCO until the earlier of the retirement date or termination of any such maintenance services under the terms of your applicable agreement with TIBCO.
During the retirement phase, TIBCO Support will continue to service this equipment as explained in customer maintenance agreements.
We encourage you to contact your TIBCO Account Executive with any questions you may have about this notice and to find out about upgrading your equipment with TIBCO LogLogic® H5 Appliances, migration strategies [such as TIBCO LogLogic® H5 Appliances or TIBCO LogLogic® Enterprise Virtual Appliance], or alternative support options which may be available and applicable to you. Also see the wiki article TIBCO LogLogic® H4 Appliance Migration Options for more information.
Issue/Introduction
Support Policy: End of Sale and End of Life Announcement for TIBCO LogLogic® H4 Appliances
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