Support Policy: Retirement Notice for TIBCO® Reward

Support Policy: Retirement Notice for TIBCO® Reward

book

Article ID: KB0106917

calendar_today

Updated On:

Products Versions
TIBCO Reward All Versions

Description

TIBCO hereby announces that it will retire the following product(s), and cease providing maintenance for the product,  on 11:59 pm Pacific Time on June 30, 2023:

 
  • TIBCO® Reward
  • TIBCO® Reward - Additional Data Records
  • TIBCO® Reward - Additional Program Emails per month
  • TIBCO® Reward - Additional User Records
  • TIBCO® Reward - Clienteling
  • TIBCO® Reward - Disaster Recovery Plus
  • TIBCO® Reward - Enhanced SLA
  • TIBCO® Reward - Enterprise Plus
  • TIBCO® Reward - Member Microsite Hosting
  • TIBCO® Reward - Mobile Microsite
  • TIBCO® Reward - Platinum Support

 

Maintenance services for the product(s) will continue in full force and effect according to the terms of your agreement with TIBCO until the earlier of the retirement date or termination of any such maintenance services under the terms of your applicable agreement with TIBCO

 

During the retirement phase, TIBCO Support will continue to service this product as explained in customer maintenance agreements. However, enhancements will no longer be made to the products.

 

We encourage you to contact your TIBCO Account Executive with any questions you may have about this notice and to find out about alternative support options or migration strategies, which may be available and applicable to you.



 

Environment

All applicable Environments listed in the Documentation.

Resolution

Please reach to support@tibco.com for any questions or concerns. 

Issue/Introduction

TIBCO hereby announces that it will retire TIBCO Reward Products