Support Policy: Retirement Notice for the TIBCO Data Virtualization 7.0.x product family

Support Policy: Retirement Notice for the TIBCO Data Virtualization 7.0.x product family

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Article ID: KB0107241

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Updated On:

Products Versions
TIBCO Data Virtualization 7.0.x

Description

Retirement Notice Originally Published: August 12, 2019

Retirement Notice Revised August 13, 2019: The End of Support date was changed from August 12, 2019 to November 30, 2020

TIBCO is officially ending support for version 7.0.x family of TIBCO Data Virtualization. This action will take effect on November 30, 2020. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.

Till November 30, 2020, Support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs, will be provided except for version 7.0.8 when applicable.

Cases on the releases being retired will no longer be accepted after November 30, 2020. Cases under investigation for the releases being retired will be closed as of the retirement date, November 30, 2020.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Portal (https://support.tibco.com), where existing hotfixes will also continue to be available to all customers beyond the retirement date.

To ensure that you receive future retirement notices, make sure to subscribe to them in the TIBCO Support Portal, in the following way:

1. Login to the TIBCO Support Portal (https://support.tibco.com)

2. In the upper right corner, under the menu item with your name, select "Product Interests and Knowledge Base Subscriptions"

3. In the Subscription section, select the TIBCO products of interest to you

4. In the Configure Subscriptions section, select the types of notifications you want to receive.

Please contact TIBCO Support for any clarifications regarding this support policy.

Issue/Introduction

Support Policy: Retirement Notice for the TIBCO Data Virtualization 7.0.x product family