December 1, 2022

TIBCO is officially ending support for version 8.4 family of TIBCO Data Virtualization. This action will take effect on November 30, 2023. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://edelivery.tibco.com) for the most recent release when planning your upgrade.

Till November 30, 2023, Support will answer product questions, but no new defect corrections, in the form of hotfixes or service packs will be provided.

Cases on the releases being retired will no longer be accepted after November 30, 2023. Cases under investigation for the releases being retired will be closed as of the retirement date, November 30, 2023.

TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Portal (https://support.tibco.com), where existing hotfixes will also continue to be available to all customers beyond the retirement date.

Note: Some release versions of TIBCO Data Virtualization products are designated as Long Term Support (LTS) versions. Please refer to the following page for more information about LTS releases: https://docs.tibco.com/pub/tdv/general/LTS/tdv_LTS_releases.htm. As part of your upgrade planning, please make sure to determine what type of release - LTS or Mainstream (non-LTS) - best suits your needs.

Please contact TIBCO Support for any clarifications regarding this support policy.