Support Policy for Legacy ibi WebFOCUS and Data Migrator 8207.28 and Prior Versions

Support Policy for Legacy ibi WebFOCUS and Data Migrator 8207.28 and Prior Versions

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Article ID: KB0106753

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Updated On:

Products Versions
ibi WebFOCUS 8207.28 and prior versions
ibi WebFOCUS App Studio 8207.28 and prior versions
ibi Data Migrator -

Description

 
Ibi hereby announces that it will end support for the following ibi product version(s), as of 11:59 pm Pacific Time on September 4, 2025:
  • WebFOCUS Client 8207.28 and prior versions
  • WebFOCUS Reporting Server 8207.28 and prior versions
  • WebFOCUS App Studio 8207.28 and prior versions
  • Data Migrator 8207.28 and prior versions
The purpose of this notification is to officially communicate this retirement and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.
 
Until the retirement date, Support will answer product questions, however product updates will not be provided.  After the retirement date has been reached, new cases reported against the retired release(s) will no longer be accepted and existing cases under investigation will be closed.
 
Available hotfixes posted as of September 4, 2024 and knowledge base articles will continue to be available to all customers with product maintenance.
 

For inquiries regarding purchasing Extended Support for the release(s) being retired, please contact your ibi Account Executive.


Please contact ibi Support for any clarifications regarding this support policy.

Issue/Introduction

Support Policy for Legacy ibi WebFOCUS and Data Migrator 8207.28 and Prior Versions