Support Policy for TIBCO ActiveMatrix BPM version 4.1.0 including TIBCO Business Studio – BPM Edition version 4.1.0
Article ID: KB0107182
Updated On:
| Products | Versions |
|---|---|
| TIBCO BPM Enterprise (formerly TIBCO ActiveMatrix BPM) | 4.1 |
Description
Retirement Notice Originally Published:
January 31, 2019.
Retirement Notice Revised March 31, 2020:
The End of Support date changed from July 31, 2020 to January 31, 2021.
Revised Retirement Notice:
TIBCO is officially ending support for release 4.1.0 of TIBCO ActiveMatrix® BPM.
Support for versions of TIBCO Business Studio™ – BPM Edition (version 4.1.0) included with this version of ActiveMatrix® BPM will also end when used with ActiveMatrix BPM.
This action will take effect on January 31, 2021. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (eDelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months Support will answer product questions, but enhancements and service pack releases will not be provided.
Support Cases on version 4.1.0 will no longer be accepted after January 31, 2021. Support Cases under investigation for the releases being retired will be closed as of the retirement date,January 31, 2021. TIBCO Support Knowledge Base articles and available hot fixes will continue to be available from the TIBCO Support Customer Portal Web UI beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
January 31, 2019.
Retirement Notice Revised March 31, 2020:
The End of Support date changed from July 31, 2020 to January 31, 2021.
Revised Retirement Notice:
TIBCO is officially ending support for release 4.1.0 of TIBCO ActiveMatrix® BPM.
Support for versions of TIBCO Business Studio™ – BPM Edition (version 4.1.0) included with this version of ActiveMatrix® BPM will also end when used with ActiveMatrix BPM.
This action will take effect on January 31, 2021. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (eDelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months Support will answer product questions, but enhancements and service pack releases will not be provided.
Support Cases on version 4.1.0 will no longer be accepted after January 31, 2021. Support Cases under investigation for the releases being retired will be closed as of the retirement date,January 31, 2021. TIBCO Support Knowledge Base articles and available hot fixes will continue to be available from the TIBCO Support Customer Portal Web UI beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO ActiveMatrix BPM version 4.1.0 including TIBCO Business Studio – BPM Edition version 4.1.0
Environment
All supported operating systems
Feedback
Yes
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