Support Policy for TIBCO ActiveMatrix BPM versions 3.0.0, 3.1.0 including TIBCO Business Studio – BPM Edition versions 3.7.0, 3.8.0, 3.9.0 (000030655)
Article ID: KB0107393
Updated On:
| Products | Versions |
|---|---|
| TIBCO BPM Enterprise (formerly TIBCO ActiveMatrix BPM) | 3.0.0, 3.1.0 |
Description
March 31, 2017
TIBCO is officially ending support for releases 3.0.0 and 3.1.0 of TIBCO ActiveMatrix BPM.
Support for versions of TIBCO Business Studio – BPM Edition (versions 3.7.0, 3.8.0 and 3.9.0) included with these versions of ActiveMatrix BPM will also end when used with ActiveMatrix BPM.
This action will take effect on September 30, 2018. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (eDelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months Support will answer product questions, but enhancements and service pack releases will not be provided.
Support Cases on version 3.0.0 and 3.1.0 will no longer be accepted after September 30, 2018. Support Cases under investigation for the releases being retired will be closed as of the retirement date, September 30, 2018. TIBCO Support Knowledge Base articles and available hot fixes will continue to be available from the TIBCO Support Customer Portal Web UI beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
TIBCO is officially ending support for releases 3.0.0 and 3.1.0 of TIBCO ActiveMatrix BPM.
Support for versions of TIBCO Business Studio – BPM Edition (versions 3.7.0, 3.8.0 and 3.9.0) included with these versions of ActiveMatrix BPM will also end when used with ActiveMatrix BPM.
This action will take effect on September 30, 2018. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (eDelivery.tibco.com) for the most recent release when planning your upgrade.
During the next 18 months Support will answer product questions, but enhancements and service pack releases will not be provided.
Support Cases on version 3.0.0 and 3.1.0 will no longer be accepted after September 30, 2018. Support Cases under investigation for the releases being retired will be closed as of the retirement date, September 30, 2018. TIBCO Support Knowledge Base articles and available hot fixes will continue to be available from the TIBCO Support Customer Portal Web UI beyond the retirement date.
Please contact TIBCO Support for any clarifications regarding this support policy.
Issue/Introduction
Support Policy for TIBCO ActiveMatrix BPM versions 3.0.0, 3.1.0 including TIBCO Business Studio – BPM Edition versions 3.7.0, 3.8.0, 3.9.0 (000030655)
Environment
TIBCO ActiveMatrix BPM versions 3.0.0, 3.1.0 including TIBCO Business Studio – BPM Edition versions 3.7.0, 3.8.0, 3.9.0
Feedback
Yes
No
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