June 1, 2017

TIBCO is officially ending support for release 4.x  (4.0, 4.0.1, 4.0.2) of TIBCO BusinessEvents..

This action will take effect on June 1, 2018. The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (https://eDelivery.tibco.com/) for the most recent release when planning your upgrade.

During the next 12 months Support will answer product questions, but enhancements and service pack releases will not be provided.

Support cases on 4.x  (4.0, 4.0.1, 4.0.2) version of TIBCO BusinessEvents, will no longer be accepted after June 1, 2018. Any support cases under investigation for the releases being retired will be closed as of the retirement date, June 1, 2018. TIBCO Support Knowledge Base articles and hotfixes for BE 4.x releases, will continue to be available from our TIBCO Support portal (https://support.tibco.com) to all customers beyond the retirement date.

For inquiries regarding purchasing Extended Support for 4.x releases of TIBCO BusinessEvents, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com)

Please contact TIBCO Support for any clarifications regarding this support policy.