Support Policy for TIBCO BusinessEvents version 5.2.0 and 5.2.1
Article ID: KB0107326
Updated On:
| Products | Versions |
|---|---|
| TIBCO BusinessEvents Enterprise Edition | 5.2.0, 5.2.1 |
Description
May 01, 2018
TIBCO is officially ending support for release 5.2.0 and 5.2.1 of TIBCO BusinessEvents, and TIBCO BusinessEvents for z/Linux. This action will take effect on May 01, 2019. This notification serves as official communication of this policy and requests that you migrate, as soon as possible, to a supported release of the product. Please consider the most recent release on TIBCO Product Download Site (eDelivery.tibco.com) when planning your upgrade.
During the next 12 months TIBCO's support team will continue to answer product questions on TIBCO BusinessEvents 5.2.0 and 5.2.1 versions, but we will not issue hotfixes to address any defects or enhancements.
After May 01, 2019 we will stop accepting Service Requests on versions 5.2.0 and 5.2.1 of TIBCO BusinessEvents. Any Service Requests under investigation for the releases being retired will be closed as of the retirement date, May 01, 2019. Our TIBCO Support Knowledge Base and all hotfixes on versions we are retiring will continue to be available on our support portal (support.tibco.com) to all customers beyond the retirement date.
We encourage you to contact TIBCO Support or your TIBCO Account Executive with any questions you may have about this notice and to find out about alternative support options or migration strategies, which may be available and applicable to you.
TIBCO is officially ending support for release 5.2.0 and 5.2.1 of TIBCO BusinessEvents, and TIBCO BusinessEvents for z/Linux. This action will take effect on May 01, 2019. This notification serves as official communication of this policy and requests that you migrate, as soon as possible, to a supported release of the product. Please consider the most recent release on TIBCO Product Download Site (eDelivery.tibco.com) when planning your upgrade.
During the next 12 months TIBCO's support team will continue to answer product questions on TIBCO BusinessEvents 5.2.0 and 5.2.1 versions, but we will not issue hotfixes to address any defects or enhancements.
After May 01, 2019 we will stop accepting Service Requests on versions 5.2.0 and 5.2.1 of TIBCO BusinessEvents. Any Service Requests under investigation for the releases being retired will be closed as of the retirement date, May 01, 2019. Our TIBCO Support Knowledge Base and all hotfixes on versions we are retiring will continue to be available on our support portal (support.tibco.com) to all customers beyond the retirement date.
We encourage you to contact TIBCO Support or your TIBCO Account Executive with any questions you may have about this notice and to find out about alternative support options or migration strategies, which may be available and applicable to you.
Issue/Introduction
Support Policy for TIBCO BusinessEvents version 5.2.0 and 5.2.1
Environment
All Supported Platforms
Resolution
Please see above
Additional Information
Retirement Notice for TIBCO BusinessEvents 5.2.0 and 5.2.1
Feedback
Yes
No
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