Support Policy for TIBCO BusinessEvents version 5.3.0

Support Policy for TIBCO BusinessEvents version 5.3.0

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Article ID: KB0107189

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Updated On:

Products Versions
TIBCO BusinessEvents Enterprise Edition 5.3.0

Description

April 01, 2019
 
TIBCO is officially ending support for release 5.3.0 of TIBCO BusinessEvents and TIBCO BusinessEvents for z/Linux. This action will take effect on  April 01, 2020 (04/01/2020). This notification serves as official communication of this policy and requests that you migrate, as soon as possible, to a supported release of the product. Please consider the most recent release on TIBCO Product Download Site (eDelivery.tibco.com) when planning your upgrade. 

During the next 12 months TIBCO's support team will continue to answer product questions on TIBCO BusinessEvents 5.3.0 version, but we will not issue hotfixes to address any defects or enhancements.
 
After April 01, 2020 (04/01/2020) we will stop accepting cases on version 5.3.0 of TIBCO BusinessEvents. Any cases under investigation for the release being retired will be closed as of the retirement date, April 01, 2020. Our TIBCO Support Knowledge Base and all hotfixes on version we are retiring will continue to be available on our support portal (support.tibco.com) to all customers beyond the retirement date. 

We encourage you to contact TIBCO Support or your TIBCO Account Executive with any questions you may have about this notice and to find out about alternative support options or migration strategies, which may be available and applicable to you.

Issue/Introduction

Support Policy for TIBCO BusinessEvents version 5.3.0

Environment

All Supported Platforms

Resolution

Please see above

Additional Information

support policy for TIBCO BusinessEvents 5.3.0