[February 28, 2019]

TIBCO is officially ending support for 8.3.0 release of TIBCO Enterprise Message Service.  This action will take effect on February 28, 2020.

The purpose of this notification is to officially communicate this policy and request that you migrate, as soon as possible, to a supported release of the product. Check the TIBCO Product Download Site (http://edelivery.tibco.com) for the most recent release when planning your upgrade.

During the next 12 months, Support will answer product questions, but enhancements, service pack releases, and hotfixes will not be provided.

Service Requests on TIBCO Enterprise Message Service 8.3.0 release will no longer be accepted after February 28, 2020. Service Requests under investigation for the releases being retired will be closed as of the retirement date, on February 28, 2020. TIBCO Support Knowledge Base articles will continue to be available from the TIBCO Support Web and available hot fixes will continue to be available from the TIBCO Product Support web to all customers beyond the retirement date.

For inquiries regarding purchasing Extended Support for 8.3.0 release of TIBCO Enterprise Message Service, please contact your TIBCO Account Representative or TIBCO Renewals (renewals@tibco.com).

Please contact TIBCO Support for any clarifications regarding this support policy.
 

Support Policy for TIBCO Enterprise Message Service™ 8.3.0 release